Puzzle of Health provides educational information only. It does not offer diagnosis, treatment, or individualized medical advice, and it is not a substitute for care from a qualified health professional. For acute and severe health conditions see your trusted healthcare provider immediately. All decisions about diet, lifestyle, supplements, testing, or medical care remain the responsibility of the user. By using the platform, users acknowledge that they are responsible for how they interpret and apply the information provided.
Effective Date: 1 June 2026
Jurisdiction: Republic of Namibia
These Terms of Service govern your use of the Puzzle of Health website, membership hub, and all related services.
By accessing this website, subscribing to the Puzzle of Health Hub, enrolling in any course or programme, or using any content or service, you agree to be bound by these Terms of Service.
If you do not agree, you must not use this website or its services.
Nothing in these Terms creates a doctor-patient or clinical relationship. All content is educational only.
Puzzle of Health / we / us — The platform operated by Dr Martin Wucher
Website — www.puzzleofhealth.com
Hub — The private membership community and content library
Member / you — Any user accessing the platform
Programme — Paid courses or cohorts
Content — All videos, articles, PDFs, webinars, and materials
By using this website, you confirm that:
You are at least 18 years old
You agree to these Terms
You have legal capacity to enter into an agreement
You accept that Terms may be updated over time
Continued use of the platform means acceptance of updates.
All content is for educational purposes only and does not constitute:
medical advice
diagnosis
treatment
No doctor-patient relationship is created.
You should always consult a qualified healthcare professional for medical concerns.
In emergencies, contact local emergency services immediately.
You must be 18+ and provide a valid email and payment method.
30-day free trial available
Automatically converts to paid unless cancelled before expiry
One trial per person
Monthly: $19 USD
Annual: $199 USD
Prices may change with 30 days’ notice.
Payments processed securely via third-party provider
Subscriptions auto-renew
Failed payments may result in suspension
Access to full content library
Community forums and discussions
Live sessions and recordings
Discounts on programmes
Access is personal and cannot be shared.
Selected members may receive complimentary access. This may be revoked if Terms are breached.
You may cancel anytime via:
your account settings, or
email request
Cancellation takes effect at the end of the billing period.
Cancel before the trial ends to avoid charges.
Eligible users may cancel within 7 days for a full refund (subject to usage).
No partial refunds
Access continues until billing period ends
Pro-rata refund available within first 30 days
No refunds after 30 days
14+ days before start → full refund
7–13 days → 50% refund
<7 days or after start → no refund
Free trials
Used subscription periods
Annual plans after 30 days
Third-party fees
Processed within 14 days
Returned to original payment method
Contact support before initiating a chargeback.
By using the Hub, you agree to:
Treat others with respect
Share experiences, not medical advice
Protect confidentiality
Avoid spam or promotion
Stay relevant to topic
Be honest about your identity
Not diagnose others
Violation may result in removal or termination without refund.
All content is owned by Puzzle of Health.
You may:
Use content for personal education only
You may not:
Copy, share, or redistribute content
Use content commercially
Modify or republish materials
Violation may result in termination and legal action.
Your data is handled in accordance with the Privacy Policy.
By using the site, you consent to:
collection of basic personal data
communication regarding your membership
Payment data is processed by third-party providers.
Content is not a substitute for professional advice.
Outcomes vary. No guarantees are made.
We do not guarantee uninterrupted access.
To the maximum extent permitted by law, Puzzle of Health is not liable for:
indirect or consequential losses
health outcomes
data loss or service interruptions
Liability is limited to the amount paid in the previous 12 months.
These Terms are governed by the laws of Namibia.
Disputes will be handled through:
negotiation → mediation → courts (if required)
Entire agreement applies
Invalid clauses do not affect the rest
No waiver of rights
Terms may be assigned in business transfers
Force majeure applies (events outside control)
English version prevails
This platform is for users aged 18+ only.
Accounts found to belong to minors may be terminated.
Puzzle of Health
Operated by: Dr Martin Wucher
Location: Windhoek, Namibia
Email: puzzleofhealth@protonmail.com
Website: www.puzzleofhealth.com
We aim to respond within 5 business days.